Privacy Policy
Last updated: December 25, 2025
1. Introduction
Epiccounty ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our applications and services.
2. Information We Collect
We may collect the following types of information:
Account Information
Email address, username, and password (hashed) when you create an account.
Usage Data
App interactions, feature usage, crash reports, and performance data to improve our services.
Device Information
Device type, operating system version, and unique device identifiers for compatibility and analytics.
User-Generated Content
Files, recordings, or content you create within our apps (stored locally or in your cloud account as applicable).
3. How We Use Your Information
- To provide, maintain, and improve our services
- To authenticate your identity and manage your account
- To send service-related notifications and updates
- To analyze usage patterns and fix bugs
- To comply with legal obligations
- To respond to your inquiries and provide support
4. Data Sharing
We do not sell your personal information. We may share data with:
- Firebase / Google: For authentication, database, and analytics services
- Apple / Google: For in-app purchases and payment processing
- Legal authorities: When required by law or to protect rights and safety
5. Data Retention
We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us.
6. Security
We implement industry-standard security measures including encryption in transit (TLS), hashed passwords, and regular security audits. However, no method of transmission over the internet is 100% secure.
7. Children's Privacy
Some of our apps (e.g., Coloraum) are designed for use by young children. We do not knowingly collect personal information from children under 13 without parental consent. Coloraum is designed to minimize data collection. Parents may contact us to review or delete any data collected.
8. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Correct inaccurate data
- Request deletion of your data
- Object to or restrict certain processing
- Data portability
To exercise these rights, contact us at hello@epiccounty.com.
9. Third-Party Services
Our apps may integrate with third-party services (e.g., AI APIs, cloud storage). These services have their own privacy policies. We are not responsible for their practices.
10. International Transfers
Your data may be processed in countries other than your own, including the United States (via Google Firebase). We ensure appropriate safeguards are in place for such transfers.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via the application or email. The "Last updated" date at the top will reflect any revisions.
12. Contact Us
For privacy questions or requests, contact: hello@epiccounty.com
Epiccounty · Seoul, Republic of Korea